For this class of claims, it is essential that precautionary steps be taken at the onset of the discovery of loss or a potential loss.
The steps are highlighted below:
** The insured must take reasonable measures to avert or mitigate a loss. The Insured must act as if there is no insurance coverage at all.
The above gives a brief and generalised summary of the claims procedure and is not an interpretation of the policy terms and conditions. We would advise that the policy schedule, endorsement, policy jacket and/or certificate of insurance should be read in conjunction with the above.
Depending on the circumstances of each case, further investigations may be required and there may be a request for further documents. Assistance may also be sought from the policyholder.
What type of claim do you want to make?
Marine Cargo Insurance Claims