The Ministry of Health (MOH) has raised the Novel Coronavirus situation in Singapore under DORSCON to Orange alert. We have stepped up the following precautionary measures at our premises to keep our employees and visitors safe.
✓ We are temporarily closing our Customer Service Counters at Level 15, 16 and 18 at Springleaf Tower with effect from 20 February 2020. For more information, please read here.
✓ All our employees are required to take temperature twice daily.
✓ Activated business continuity plan allowing employees to work from home.
We are closely monitoring the situation and will work to support MOH’s recommendations.
During this period, while we strive our best to support you in your claims and customer services, we seek your kind understanding and patience should there be a delay in our response.
As China and the rest of the world combat the Novel Coronavirus, our parent company, China Taiping Insurance Group provides free insurance coverage to all frontline medical staff in Wuhan and assistance with medical aid and supplies to hospitals. The first batch of 26,000 N95 surgical masks have reached Wuhan Hospital. In addition, our Group has made a donation of RMB10 million cash to Hubei Province to combat the epidemic.
Let’s be vigilant. Stay safe & healthy!