src=9396587;type=ctpma0;cat=china0;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;tfua=;npa=;ord=1? Group Hospital & Surgical

Group Hospital & Surgical

What type of claim do you want to make?
  1. You are hospitalised for more than 6 hours and/or have a day surgery performed
  2. You have paid for the medical bill(s) incurred
  3. Please submit the required claim documents to your agent, broker or directly to CTPIS at This email address is being protected from spambots. You need JavaScript enabled to view it. within 30 days from the date of event
  4. CTPIS will assess the claim
  5. Payment shall be made to you via Giro, PayNow or Cheque
Documents Required

Please submit the claim form together with the following documents within 30 days of the occurrence:

  1. Original Hospital Inpatient Invoice / Receipt
  2. Medical Report
  3. A copy of NRIC / Employment Pass / Special Pass / Work Pass
  4. A copy of Passport (for Insured Person chooses to seek treatment aboard )
  5. A copy of Death Certificate (if applicable)
  6. A copy of the Inpatient Discharge Summary given to patient upon discharge

The above gives a brief and generalised summary of the claims procedure and is not an interpretation of the policy terms and conditions. We would advise that the policy schedule, endorsement, policy jacket and/or certificate of insurance should be read in conjunction with the above.

Depending on the circumstances of each case, further investigations may be required and there may be a request for further documents. Assistance may also be sought from the policyholder.