src=9396587;type=ctpma0;cat=china0;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;tfua=;npa=;ord=1? New Era New Strategy, China Taiping Singapore delivers customer excellence with innovation



We participated in Singapore Fintech Festival 2019 for the second year where we showcased China Taiping Group’s five latest innovative technology solutions to deliver greater customer experience.

  1. Xiao Zhi, a robot master for video claim - provides efficient motor claims via real-time video surveillance.
  2. Smart Service Centre - provides intelligent customer service using facial and voice recognition to identify customers, AI health check and iATM insurance self-services.
  3. Voice print recognition - identifies and registers  customers’ voices into database for various activities such as call centre, anti-financial fraud, etc.
  4. “Elephant of Peace” Smart Speaker - an AI-enabled speaker who can provide insurance advice.
  5. AI quantitative investment - AI-enabled data analysis and provides recommendations on investment with better risks control and higher returns.


Click here to find out more about our five latest innovative technology solutions.

Click here to view Fintech Festival 2019 event highlights.

Click here to view our WeChat article.