Administration Associate, Claims

Job Responsibility

  • To receive and scan (including OCR) all incoming documents.
  • Verification of incoming documents (hardcopy and softcopy) and data entry into system to trigger the correct workflow.
  • Attend to walk-in customers and claim enquiries.
  • Contribute to projects surrounding departmental initiatives to meet strategic objectives.
  • Any other jobs assigned by the Company/HOD/Section Manager.

 

Job Requirements:

  • Minimum 1 year’s working experience in similar capacity preferred.
  • Minimum GCE ‘O’ level holder.
  • Customer centric, meticulous and able to work in a fast-paced environment.
  • Must be able to work independently and as a team.
  • Good communication skills.
  • Positive working attitude.
  • Certificate in Basic Concepts and Principles of Insurance, Commercial General insurance and Personal General Insurance or equivalent preferred.
  • Good command of written and verbal English and Chinese (to be able to communicate effectively with English and Chinese speaking associates regarding assigned tasks)

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