{"id":341,"date":"2025-01-01T17:06:04","date_gmt":"2025-01-01T09:06:04","guid":{"rendered":"https:\/\/newcorpdemo-uat.cntaiping.sg\/?page_id=341"},"modified":"2025-04-11T13:41:37","modified_gmt":"2025-04-11T05:41:37","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.sg.cntaiping.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
China Taiping Insurance (Singapore) Pte. Ltd. (\u201cCTPIS\u201d) values your privacy and recognises the responsibility in managing the personal data you share with CTPIS in accordance with the Personal Data Protection Act (\u201cPDPA\u201d). Personal Data refers to all personal particulars that identifies or relates to you. This Privacy Policy explains how and why CTPIS collects and uses your Personal Data, and to whom your Personal Data may be disclosed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
How does CTPIS collect Personal Data?<\/strong> When you provide us with Personal Data of another person, you confirm that they have appointed or authorised you to act for them and to have given consent to CTPIS collection, use and disclosure of their Personal Data, and that you have informed them of our identity and the Purposes (described in this Policy) for which their Personal Data may be used or disclosed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t What types of Personal Data that CTPIS collect?<\/strong> We will not collect Personal Data which are not required and related for our provision of the product or service you requested.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t When you provide Personal Data in your request for our products or services which requires us to generate a response to your request, you also consent to our collection, use and disclosure of your personal data for the Purposes described in this Policy.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t How does CTPIS use Personal Data?<\/strong> Personal data may be collected and used by CTPIS for one or more of the following purpose(s):<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t (Collectively the \u201cPurposes\u201d)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t Does CTPIS transfer Personal Data across geographical borders?<\/strong> Does CTPIS disclose your Personal Data?<\/strong> We ensure that such disclosure will only be done to carry out the Purposes set out above, and will be in accordance with this Policy, PDPA and with the applicable law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t We do not sell, trade, or otherwise release your Personal Data to outside parties not involved in our business dealings with you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t Does CTPIS protect your Personal Data?<\/strong> When CTPIS provides Personal Data to a service provider, the service provider shall also take appropriate measures to protect the confidentiality and security of the Personal Data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t Does CTPIS retain your Personal Data?<\/strong> Use of Cookies<\/strong> Cookies are small text files placed in the ‘Cookies’ folder on your computing or other electronic devices which allow us to remember you. The cookies placed by our server are readable only by us, and cookies cannot access, read or modify any other data on an electronic device. All web-browsers offer the option to refuse any cookie, and if you refuse our cookie then we do not gather any information on that visitor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t Should you wish to disable the cookies associated with these technologies, you may do so by changing the setting on your browser. However, you may not be able to enter certain part(s) of our website or use the functions in our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t Are you able to access and correct the Personal Data held by CTPIS?<\/strong> You may also ask us to correct personal data about you that we collect in accordance with laws and regulations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t Please note that if you withdraw your consent to any or all use or disclosure of your personal data, we may not be able to provide our products or services to you, or to administrate any contractual relationship in place.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t Updates to our Privacy Policy<\/strong> We urge you to review this webpage periodically to read and understand our latest policy regarding the handling of your personal data.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
We may collect your Personal Data from the proposal forms for our insurance products, claim forms for your insurance claim matters, emails and other communications you hold with us. We may collect your Personal Data for marketing purposes. Your Personal Data may also be collected by other insurers and reinsurers, claim investigators, medical professionals, lawyers and solicitors, fraud investigators, witnesses, government bodies and other parties involved in our business dealings with you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
We may collect Personal Data such as the following:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
To process, administer and\/or manage your relationship, account and policy with CTPIS, CTPIS will necessarily need to collect, use, disclose and\/or process your personal data or personal information about you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
As for the Purposes set out above we may transfer Personal Data to our affiliated companies in our parent company, and other service providers located outside Singapore. We ensure that such transfer will only be done to carry out the Purposes set out above, and we will use legally binding instruments and other safeguards to ensure that appropriate levels of protection necessary to maintain the security of your personal data are in place and that any transferred personal data is processed only in accordance with this Policy, PDPA and with the applicable law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
For the Purposes set out above, we may disclose your Personal Data to the following:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\n \t
CTPIS takes appropriate physical, technical and internal security safeguards to protect your Personal Data against unauthorised access, disclosure, misuse, alteration, or destruction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
CTPIS will only retain Personal Data for as long as is necessary to fulfil the Purposes for which such data was collected, unless the Personal Data is also retained to satisfy any legal obligations. After which, Personal Data is destroyed appropriately from CTPIS database system and other filing systems in accordance with specific schedules based on the above criteria.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
When you interact with us on our websites, we automatically receive and record information on our server logs from your browser. We may employ cookies in order for our server to recognise a return visitor as a unique user including monitoring information relating to how a visitor arrives at the website, what kind of browser a visitor is on, a visitor’s IP address, and a visitor’s click stream information and time stamp (for example, which pages they have viewed, the time the pages were accessed and the time spent per web page).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
It is your right to request for information about your personal data that is in our possession or under our control. For security reasons, any request for details of personal data held by us should be made in writing. Please note that an administrative fee will be imposed on you for the request, and the request may be rejected with compliance to Personal Data Protection Act and other government laws.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
This Privacy Policy is updated from time to time to reflect any material revisions. The date as stated below indicates the last time this Policy was materially revised. If we make any material changes to the Policy, we will notify you on this webpage or by other means such as a statement insert.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t