{"id":2487,"date":"2025-01-06T00:39:33","date_gmt":"2025-01-05T16:39:33","guid":{"rendered":"https:\/\/newcorpdemo-uat.cntaiping.sg\/?page_id=2487"},"modified":"2025-04-25T11:52:37","modified_gmt":"2025-04-25T03:52:37","slug":"gi-claims-motor-insurance-claim","status":"publish","type":"page","link":"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/gi-claims-motor-insurance-claim\/","title":{"rendered":"General Insurance Claim &#8211; Motor Insurance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2487\" class=\"elementor elementor-2487\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-04b768e e-flex e-con-boxed e-con e-parent\" data-id=\"04b768e\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-0f04127 e-con-full e-flex e-con e-child\" data-id=\"0f04127\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d164de elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"0d164de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Make A Claim<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4ce109 elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"c4ce109\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Make A Claim<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4324d85 elementor-hidden-desktop elementor-hidden-laptop elementor-hidden-tablet_extra elementor-hidden-tablet elementor-widget elementor-widget-text-editor\" data-id=\"4324d85\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We strive to help our policyholders get back to life as quickly and smoothly as possible following an unfortunate event.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bb2464 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"3bb2464\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We strive to help our policyholders get back to life as quickly and smoothly as possible following an unfortunate event.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-53e64d5 e-flex e-con-boxed e-con e-parent\" data-id=\"53e64d5\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f785c33 elementor-widget elementor-widget-eael-breadcrumbs\" data-id=\"f785c33\" data-element_type=\"widget\" data-widget_type=\"eael-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"eael-breadcrumbs\">\n\t\t\t<div class=\"eael-breadcrumbs__content\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/\">Home<\/a> <span class=\"eael-breadcrumb-separator\">\/<\/span> <span class = \"eael-current\">Page<\/span>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-35bdfac e-flex e-con-boxed e-con e-parent\" data-id=\"35bdfac\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-85d24da e-con-full e-flex e-con e-child\" data-id=\"85d24da\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0317e5 elementor-widget-laptop__width-initial elementor-widget elementor-widget-heading\" data-id=\"f0317e5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What type of claim do you want to make?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6d4a11 e-fit_to_content e-n-menu-none e-n-menu-layout-horizontal elementor-widget elementor-widget-n-menu\" data-id=\"b6d4a11\" data-element_type=\"widget\" data-settings=\"{&quot;menu_items&quot;:[{&quot;item_title&quot;:&quot;General Insurance - Personal&quot;,&quot;_id&quot;:&quot;bff025b&quot;,&quot;item_dropdown_content&quot;:&quot;yes&quot;,&quot;item_icon&quot;:{&quot;value&quot;:&quot;fas fa-chevron-down&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;__dynamic__&quot;:null,&quot;item_link&quot;:{&quot;url&quot;:&quot;&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;},&quot;item_icon_active&quot;:{&quot;value&quot;:&quot;&quot;,&quot;library&quot;:&quot;&quot;},&quot;element_id&quot;:&quot;&quot;}],&quot;content_width&quot;:&quot;fit_to_content&quot;,&quot;content_horizontal_position&quot;:&quot;left&quot;,&quot;item_position_horizontal&quot;:&quot;stretch&quot;,&quot;open_on&quot;:&quot;click&quot;,&quot;open_animation&quot;:&quot;fadeIn&quot;,&quot;menu_item_title_distance_from_content&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;item_position_horizontal_tablet&quot;:&quot;center&quot;,&quot;breakpoint_selector&quot;:&quot;none&quot;,&quot;item_layout&quot;:&quot;horizontal&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;,&quot;menu_item_title_distance_from_content_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_item_title_distance_from_content_tablet_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_item_title_distance_from_content_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;menu_item_title_distance_from_content_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"mega-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<nav class=\"e-n-menu\" data-widget-number=\"191\" aria-label=\"Menu\">\n\t\t\t\t\t<button class=\"e-n-menu-toggle\" id=\"menu-toggle-191\" aria-haspopup=\"true\" aria-expanded=\"false\" aria-controls=\"menubar-191\" aria-label=\"Menu Toggle\">\n\t\t\t<span class=\"e-n-menu-toggle-icon e-open\">\n\t\t\t\t<svg class=\"e-font-icon-svg e-eicon-menu-bar\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M104 333H896C929 333 958 304 958 271S929 208 896 208H104C71 208 42 237 42 271S71 333 104 333ZM104 583H896C929 583 958 554 958 521S929 458 896 458H104C71 458 42 487 42 521S71 583 104 583ZM104 833H896C929 833 958 804 958 771S929 708 896 708H104C71 708 42 737 42 771S71 833 104 833Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t<span class=\"e-n-menu-toggle-icon e-close\">\n\t\t\t\t<svg class=\"e-font-icon-svg e-eicon-close\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M742 167L500 408 258 167C246 154 233 150 217 150 196 150 179 158 167 167 154 179 150 196 150 212 150 229 154 242 171 254L408 500 167 742C138 771 138 800 167 829 196 858 225 858 254 829L496 587 738 829C750 842 767 846 783 846 800 846 817 842 829 829 842 817 846 804 846 783 846 767 842 750 829 737L588 500 833 258C863 229 863 200 833 171 804 137 775 137 742 167Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<div class=\"e-n-menu-wrapper\" id=\"menubar-191\" aria-labelledby=\"menu-toggle-191\">\n\t\t\t\t<ul class=\"e-n-menu-heading\">\n\t\t\t\t\t\t\t\t<li class=\"e-n-menu-item\">\n\t\t\t\t<div id=\"e-n-menu-title-1911\" class=\"e-n-menu-title e-click\">\n\t\t\t\t\t<div class=\"e-n-menu-title-container\">\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"e-n-menu-icon\">\n\t\t\t\t\t\t\t\t<span class=\"icon-active\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"icon-inactive\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"e-n-menu-title-text\">\n\t\t\t\t\t\t\tGeneral Insurance - Personal\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t\t\t\t<button id=\"e-n-menu-dropdown-icon-1911\" class=\"e-n-menu-dropdown-icon e-focus\" data-tab-index=\"1\" aria-haspopup=\"true\" aria-expanded=\"false\" aria-controls=\"e-n-menu-content-1911\" >\n\t\t\t\t\t\t\t<span class=\"e-n-menu-dropdown-icon-opened\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Close General Insurance - Personal<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"e-n-menu-dropdown-icon-closed\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-screen-only\">Open General Insurance - Personal<\/span>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"e-n-menu-content\">\n\t\t\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-56c8fb1 e-flex e-con-boxed e-con e-child\" id=\"e-n-menu-content-1911\" data-tab-index=\"1\" aria-labelledby=\"e-n-menu-dropdown-icon-1911\" data-id=\"56c8fb1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-271269a e-con-full e-flex e-con e-child\" data-id=\"271269a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-577801c claim-drop elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"577801c\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-577801c\" class=\"elementor-nav-menu sm-vertical\"><li class=\"claims-title menu-item menu-item-type-post_type menu-item-object-page menu-item-18343\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Protection<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18331\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/gi-claims-motor-insurance-claim\/\" class=\"elementor-item\">Motor Insurance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18328\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/claims-motor-excess-protector\/\" class=\"elementor-item\">Motor Excess Protector<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18327\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/claims-unihome-safe\/\" class=\"elementor-item\">UniHome Safe<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18325\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/claims-domestic-maid\/\" class=\"elementor-item\">Domestic Maid Insurance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18326\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/claims-personal-accident-safe\/\" class=\"elementor-item\">Personal Accident Safe<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18332\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/claims-travel-safe\/\" class=\"elementor-item\">Travel Safe<\/a><\/li>\n<li class=\"claims-title menu-item menu-item-type-post_type menu-item-object-page menu-item-18348\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\">Health<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18330\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/claims-hospital-safe\/\" class=\"elementor-item\">Hospital Safe<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-577801c\" class=\"elementor-nav-menu sm-vertical\"><li class=\"claims-title menu-item menu-item-type-post_type menu-item-object-page menu-item-18343\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Protection<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18331\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/gi-claims-motor-insurance-claim\/\" class=\"elementor-item\" tabindex=\"-1\">Motor Insurance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18328\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/claims-motor-excess-protector\/\" class=\"elementor-item\" tabindex=\"-1\">Motor Excess Protector<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18327\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/claims-unihome-safe\/\" class=\"elementor-item\" tabindex=\"-1\">UniHome Safe<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18325\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/claims-domestic-maid\/\" class=\"elementor-item\" tabindex=\"-1\">Domestic Maid Insurance<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18326\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/claims-personal-accident-safe\/\" class=\"elementor-item\" tabindex=\"-1\">Personal Accident Safe<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18332\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/claims-travel-safe\/\" class=\"elementor-item\" tabindex=\"-1\">Travel Safe<\/a><\/li>\n<li class=\"claims-title menu-item menu-item-type-post_type menu-item-object-page menu-item-18348\"><a href=\"#\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">Health<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-18330\"><a href=\"https:\/\/www.sg.cntaiping.com\/en\/claims\/general-insurance-personal\/claims-hospital-safe\/\" class=\"elementor-item\" tabindex=\"-1\">Hospital Safe<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f53ffdc elementor-align-justify elementor-mobile-align-justify elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"f53ffdc\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/claims\/general-insurance-personal\/claims-all-forms\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">All Claims Forms<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-d41a1fe e-flex e-con-boxed e-con e-parent\" data-id=\"d41a1fe\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bd6995a elementor-widget elementor-widget-heading\" data-id=\"bd6995a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Motor Insurance Claims<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34d4693 elementor-widget elementor-widget-text-editor\" data-id=\"34d4693\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As a value-added service for our Motor Insurance, we offer immediate accident assistance with FLASH services. In the event of any unfortunate accident, the driver may contact FLASH hotline@ +65 6100 1620. A FLASH Field Response Officer will arrive at the accident scene within 30 minutes upon hotline activation to assist with the accident reporting.<\/p><p>The driver is required to report the accident with his\/her accident vehicle for photo taking within 24 hours or by the next working day (regardless of whether there is any visible damage or any claims from any insurers or third parties). The driver <strong>must<\/strong> report the accident to <strong>any<\/strong> of the following (regardless of any police report lodged):<\/p><ol><li>Appointed Accident Reporting Service Provider (FLASH)<\/li><li>Accident Reporting Centres<\/li><li>Authorised Workshops<\/li><\/ol><p>Failure to report the accident based on the above procedure may affect the NCD upon renewal, and may prevent the driver from claiming under Sections 1 and 2 of his\/her Motor policy.<\/p><p>Please do not allow the vehicle to be towed away to any other workshops and do not sign any agreement given by any unauthorised tow-truck operators. For towing services, do contact our <a class=\"txt-link\" href=\"\/en\/our-support\/workshops\/\" rel=\"noopener\">Authorised Workshops.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1369240 elementor-widget elementor-widget-n-accordion\" data-id=\"1369240\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:500,&quot;sizes&quot;:[]},&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2030\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2030\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Accident Reporting Procedures <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-c0f0684 e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2030\" data-id=\"c0f0684\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4fcb477 elementor-widget elementor-widget-heading\" data-id=\"4fcb477\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What to do during a motor accident<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae7a9c8 elementor-widget elementor-widget-text-editor\" data-id=\"ae7a9c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Make sure everyone is safe and stay calm.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e7d29f elementor-widget elementor-widget-heading\" data-id=\"6e7d29f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exchange Particulars<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ab347c elementor-widget elementor-widget-text-editor\" data-id=\"1ab347c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Please take note of the following:<\/strong><\/p><ol><li>Vehicle Registration Number \/ License Plates of all vehicle(s) involved.<\/li><li>Name(s), Address(es), Contact No(s), Make of Vehicle(s) and Insurance Companies of all vehicle(s) involved.<\/li><li>If possible, take photographs of all the accident vehicle(s) and the scene of the accident which can be included during e-filing of accident reports later.<\/li><li>If there are independent witnesses available, please note down their Names, NRIC Numbers, Addresses and Contact Numbers.<\/li><\/ol><p><strong>** Police report need to be lodge first under the following circumstances:<\/strong><\/p><ul><li>When there is injury to any parties (drivers, passengers or pedestrians, including cyclist);<\/li><li>When the accident involves any government vehicle or damage to government property;<\/li><li>When the accident involves any foreign vehicle;<\/li><li>When the accident involves &#8220;parked and found damaged&#8221;;<\/li><li>When it involves a &#8220;hit and run&#8221;;<\/li><li>Theft of vehicle<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2031\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2031\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Accident Reporting Centres <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-a20dcaa e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"a20dcaa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b66c7ae elementor-widget elementor-widget-text-editor\" data-id=\"b66c7ae\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol class=\"accident-report\"><li>If the accident vehicle is not present at the time of reporting, the Accident Reporting Centre will not accept such reporting.<\/li><li>If you are not the policyholder of the vehicle involved in the accident, please obtain authorisation letter before going to the Accident Reporting Centre.<\/li><li>Please bring along your Identity card\/Passport, Driving Licence, Work Permit\/Employment Pass (if applicable), Motor Insurance Certificate, Police report (if any), scene photographs (if any), dashcam footage (if any).<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69feece elementor-widget elementor-widget-text-editor\" data-id=\"69feece\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our policyholders are required to lodge the motor accident report within 24 hours of the accident or by the next working day with their accident vehicle (before any repair), even if there is no damage, and irrespective of whether you are claiming from any party or not, at the following centers:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-bab46e5 e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"bab46e5\" data-element_type=\"container\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-4b96c4f e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"4b96c4f\" data-element_type=\"container\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-af6d670 e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"af6d670\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d3850d1 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"d3850d1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>All Our Authorised Workshops<br>View under Workshops tab<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-2d84ff9 e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"2d84ff9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a820d80 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"a820d80\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tApplicable for all types of coverage taken up by policyholders\nClick\u00a0<a class=\"txt-link\" href=\"\/en\/our-support\/workshops\/\" rel=\"noopener\">here<\/a>\u00a0to view our panel workshops.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-bb138f5 e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"bb138f5\" data-element_type=\"container\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-f6191da e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"f6191da\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15366eb elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"15366eb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Idac Centres<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-3e11adb e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"3e11adb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-925b337 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"925b337\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>National Assessment Centre Services<\/strong><br>\n51 Ubi Ave 1<br>\n#01-25 Paya Ubi Industrial Park<br>\nSingapore 408933<br>\nTel: 68410055<br>\nBlk 1007 Bukit Merah Lane 3<br>\n#01-11 Singapore 159721<br>\nTel: 6898 0055\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-2504d2d e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"2504d2d\" data-element_type=\"container\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-b394a0c e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"b394a0c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-156d433 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"156d433\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>Distributors<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-c2d1c0a e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"c2d1c0a\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56f4d86 elementor-widget elementor-widget-text-editor\" data-id=\"56f4d86\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tApplicable for AutoExcel coverage taken up by policyholders\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-fc65a01 e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"fc65a01\" data-element_type=\"container\">\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-8a393ee e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"8a393ee\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ba34dd4 elementor-widget elementor-widget-text-editor\" data-id=\"ba34dd4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Auto-France<\/li><li>Autolution Industrial Pte Ltd<\/li><li>Borneo Motor (S) Pte Ltd<\/li><li>Cycle &amp; Carriage Industries Pte Ltd<\/li><li>Kah Motor Co Sdn Bhd<\/li><li>Motor Image Enterprises P L<\/li><li>Performance Motors Ltd<\/li><li>Perocom Auto Pte Ltd<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-e4b15f0 e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2031\" data-id=\"e4b15f0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c36dc59 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"c36dc59\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Regent Motor Ltd<\/li><li>Tan Chong Motor Sales Pte Ltd.,<\/li><li>TC Autoclinic Pte Ltd<\/li><li>Trans Eurokars Pte Ltd<\/li><li>Volkswagen Centre Singapore<\/li><li>Vantage Automotive Ltd<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e494cb7 elementor-widget elementor-widget-text-editor\" data-id=\"e494cb7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>* Vehicle must be present at the time of e-filing<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3273d8b elementor-widget elementor-widget-text-editor\" data-id=\"3273d8b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFollowing the motor accident reporting, you would also be required to decide, within 14 days, if you would be\u00a0<strong><span style=\"text-decoration: underline;\">claiming under your own policy<\/span><\/strong>\u00a0or\u00a0<span style=\"text-decoration: underline;\"><strong>against the third party<\/strong><\/span>. (Please note that you will only be able to claim under your policy if your coverage is\u00a0<span style=\"text-decoration: underline;\"><strong>Comprehensive<\/strong><\/span>)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2032\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2032\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Accident  In Malaysia <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-6a0e553 e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2032\" data-id=\"6a0e553\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-440aa98 elementor-widget elementor-widget-heading\" data-id=\"440aa98\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Stay Calm, Safety First.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a9d8c5 elementor-widget elementor-widget-text-editor\" data-id=\"8a9d8c5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<strong>Please take note of the following:<\/strong>\n<ol>\n \t<li>Any injuries involved.<\/li>\n \t<li>Vehicle Registration Number \/ License Plates of all vehicle(s) involved.<\/li>\n \t<li>Name(s), Address(es), Contact No(s), Make of Vehicle(s) and Insurance Companies of all vehicle(s) involved.<\/li>\n \t<li>If possible, (ensure safety) take photographs of all the accident vehicle(s) and the scene of the accident which can be included during e-filing of accident reports later.<\/li>\n \t<li>If there are independent witnesses available, please note down their Names, NRIC Numbers, Addresses and Contact Numbers.<\/li>\n<\/ol>\nPlease report the accident to the local authorities within 24 hours. In the event the vehicle can no longer be driven, please contact our <a class=\"txt-link\" href=\"\/en\/our-support\/workshops\/\" target=\"_blank\" rel=\"noopener\">Authorised workshop<\/a> for towing services. You may contact us at +65 6389 6116 (Claims Department) for assistance during office hours (9am \u2013 5pm). When you return to Singapore, please proceed with the following procedures for accident reporting:\n\n&#8211; If the accident involves a Malaysia registered vehicle in Malaysia, please report the accident at our Accident Reporting Centres in person (refer to \u201cAccident Reporting Centres\u201d, for accident report procedure), bringing along a copy of the Police Report lodged in Malaysia and other relevant documents from the local authorities (if available).\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2033\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2033\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> At the Workshop (Own Damage &amp; Third Party Claims) <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-40d7e9d e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2033\" data-id=\"40d7e9d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d930dd9 elementor-widget elementor-widget-heading\" data-id=\"d930dd9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If you are claiming under your policy (Own Damage Claim):<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4430f2c elementor-widget elementor-widget-text-editor\" data-id=\"4430f2c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t(For Comprehensive Coverage Only)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9da8cc elementor-widget elementor-widget-text-editor\" data-id=\"f9da8cc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDepending on the terms of the policy, you may choose to bring your vehicle either to the Distributor or our Authorised Workshop. For AutoSafe Plan, it is compulsory that the vehicle be sent to our Authorised Workshop for repairs and the Excess may be applicable. The Distributor or Authorised Workshop will handle the claim by submitting a preliminary estimate of the repairs to our office. Following an inspection by our surveyor (on a case by case basis), we shall proceed to authorise the distributor\/workshop to carry out repair works accordingly, subject to policy terms.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee45e0f elementor-widget elementor-widget-spacer\" data-id=\"ee45e0f\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9f8e3b elementor-widget elementor-widget-heading\" data-id=\"a9f8e3b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">If you are claiming against the insurer (Third Party Claim):<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c692a3a elementor-widget elementor-widget-text-editor\" data-id=\"c692a3a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tYou may appoint any workshop from our authorised list OR your preferred workshop to handle the claim on your behalf. Please note that should you choose this option, you will not be able to revert to your own insurance policy for indemnity (Please refer to <u>D. Policy Conditions number 5.<\/u> of your Policy Wordings).<br><br>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef3bc4e elementor-widget elementor-widget-text-editor\" data-id=\"ef3bc4e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t** In the event you receive a third party claim from the owner of the other vehicle(s) or his\/their appointed representative, please contact us @ +65 6389 6116 or email us (<a class=\"txt-link\" href=\"mailto:claimsdept@sg.cntaiping.com\" target=\"_blank\" rel=\"noopener\">claimsdept@sg.cntaiping.com<\/a>) immediately with all attached documents upon receipt.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ed31d8 elementor-widget elementor-widget-spacer\" data-id=\"9ed31d8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2034\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2034\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Theft of Vehicle <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-d89ecfd e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2034\" data-id=\"d89ecfd\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-443e739 elementor-widget elementor-widget-text-editor\" data-id=\"443e739\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tIf your vehicle is stolen in Singapore, please lodge a police report immediately and bring the police report to our Reporting Centre to lodge the motor accident report immediately. You should notify your company\/hire-purchase company (where applicable) as soon as reasonably possible.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1e1b60d elementor-widget elementor-widget-text-editor\" data-id=\"1e1b60d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tSimilarly, if your vehicle is stolen in Malaysia, you are required to report to the local authorities in addition to the Singapore police report and follow the reporting procedures as per theft in Singapore above.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-46818a7 elementor-widget elementor-widget-text-editor\" data-id=\"46818a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tInvestigation would be conducted accordingly.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2035\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2035\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Windscreen Damage <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-c500cff e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2035\" data-id=\"c500cff\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4e63c7 elementor-widget elementor-widget-text-editor\" data-id=\"f4e63c7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the event of a windscreen damage (provided there is no further damage to the Motor Vehicle), depending on the terms of your policy, you may choose to bring your vehicle to the Distributor (AutoExcel Plan), our Authorized Workshop (AutoSafe Plan) or Windscreen Workshop. An excess may be applicable.<\/p><p>The distributor\/workshop will handle the claim by submitting a preliminary estimate of the repairs to our office for assessment. We shall then proceed to authorise the distributor\/workshop to carry out repair works accordingly.<\/p><p>You may enquire about windscreen repair (instead of replacement) from our windscreen workshops. Where conditions are met, the waiting time is much shorter and excess can be waived.<\/p><p><a class=\"txt-link\" href=\"\/wp-content\/uploads\/2025\/01\/CTP-Motor_Accident_Advice_Form-Applicable_to_Windscreen_Claim-1-FA-Form.pdf\" target=\"_blank\" rel=\"noopener\">Download windscreen claim form.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2036\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2036\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Frequently Asked Question <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-53aae30 e-con-full green-tab e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2036\" data-id=\"53aae30\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74aa02c elementor-widget elementor-widget-text-editor\" data-id=\"74aa02c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>1. If I do not intent to make any claim or my vehicle is not damage, do I still need to make the accident report?<\/strong><\/p><p>In the event of any accident involving the motor vehicle, irrespective of whether it would give rise to a claim or not, the driver shall report the accident to any of the Accident Reporting Centres with his\/her accident vehicle (whether damaged or not) for photo taking within 24 hours or by the next working day, regardless if there is any visible damage, and irrespective of whether you are claiming from any insurer or third party. Failure to report within 24 hours of the accident may affect your NCD upon renewal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6e404f elementor-widget elementor-widget-text-editor\" data-id=\"b6e404f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>2. What should I do if the accident happened outside of Singapore?<\/strong><\/p><p>If your vehicle is involved in an accident with another vehicle in Malaysia, please report the accident to the local authorities within 24 hours. In the event the vehicle can no longer be driven, please contact our\u00a0<a class=\"txt-link\" href=\"\/en\/our-support\/workshops\/\" rel=\"noopener\">Authorised Workshop<\/a>\u00a0for towing services. You may contact us at +65 6389 6116 (Claims Department) for assistance during office hours (9am \u2013 5pm). When you return to Singapore, please proceed with the following procedures for accident reporting:<\/p><p>&#8211; If the accident involves a Malaysia registered vehicle in Malaysia, please report the accident at our Accident Reporting Centres in person, bringing along a copy of the Police Report lodged in Malaysia and other relevant documents from the local authorities (if available).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e53e4cb elementor-widget elementor-widget-text-editor\" data-id=\"e53e4cb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>3. What do I do when I received a letter from a third party lawyer related to the accident?<\/strong><\/p><p>In the event you receive a third party claim from the owner of the other vehicle(s) or his\/their appointed representative, please contact us @ +65 6389 6116 or email us (<a class=\"txt-link\" href=\"mailto:claimsdept@sg.cntaiping.com\" target=\"_blank\" rel=\"noopener\">claimsdept@sg.cntaiping.com<\/a>) immediately with all attached documents upon receipt.<\/p><p>Please do not reply to the third party lawyer or correspond with any third party pertaining to the accident.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd6f7a2 elementor-widget elementor-widget-text-editor\" data-id=\"bd6f7a2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>4. What happen if I still decided not to make the accident report?<\/strong><\/p><ul><li>Losing part or all of your NCD.<\/li><li>Have your claim being declined.<\/li><li>Breach of Motor Insurance Policy condition.<\/li><li>You can read up more from the\u00a0<a class=\"txt-link\" href=\"https:\/\/gia.org.sg\/motor-insurance\/22-premium-renewal-of-policy\/348-motor-claims-framework\" target=\"_blank\" rel=\"noopener\">GIA- Motor Claim Framework<\/a>\u00a0(MCF).<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4241fc2 elementor-widget elementor-widget-text-editor\" data-id=\"4241fc2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>5. Will my No Claim Discount (NCD) be affected?<\/strong><\/p><p>Your NCD may not be affected if you are found not at fault in an accident involving another vehicle. In all other cases, your NCD may be affected.<\/p><p>If there is a claim made under the policy,<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb23758 elementor-widget elementor-widget-image\" data-id=\"fb23758\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"306\" src=\"https:\/\/www.sg.cntaiping.com\/wp-content\/uploads\/2025\/01\/Motor_Claim_NCD-1024x306.png\" class=\"attachment-large size-large wp-image-11425\" alt=\"\" srcset=\"https:\/\/www.sg.cntaiping.com\/wp-content\/uploads\/2025\/01\/Motor_Claim_NCD-1024x306.png 1024w, https:\/\/www.sg.cntaiping.com\/wp-content\/uploads\/2025\/01\/Motor_Claim_NCD-300x90.png 300w, https:\/\/www.sg.cntaiping.com\/wp-content\/uploads\/2025\/01\/Motor_Claim_NCD-768x229.png 768w, https:\/\/www.sg.cntaiping.com\/wp-content\/uploads\/2025\/01\/Motor_Claim_NCD.png 1049w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60e6ba5 elementor-widget elementor-widget-text-editor\" data-id=\"60e6ba5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tYou can read up more from the\u00a0<a class=\"txt-link\" href=\"https:\/\/gia.org.sg\/motor-insurance\/22-premium-renewal-of-policy\/348-motor-claims-framework\" target=\"_blank\" rel=\"noopener\">GIA- Motor Claim Framework<\/a>\u00a0(MCF).\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1340f8 elementor-widget elementor-widget-text-editor\" data-id=\"e1340f8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>6. Do I still need to report the accident if I had completed the Private Settlement\/Memorandum of agreement with the involved parties?<\/strong><\/p><p>Yes. You will still need to lodge the accident report at our Authorised Reporting Centre as the agreement does not supersede the MCF process. A private settlement\/Memorandum of agreement is a private matter between the two parties, but it would not change the requirement under MCF. You can read up more from the <a class=\"txt-link\" href=\"https:\/\/gia.org.sg\/motor-insurance\/22-premium-renewal-of-policy\/348-motor-claims-framework\" target=\"_blank\" rel=\"noopener\">GIA- Motor Claim Framework<\/a>\u00a0(MCF).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2037\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2037\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Disclaimer <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-603e768 e-con-full e-flex e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2037\" data-id=\"603e768\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ada036 elementor-widget elementor-widget-text-editor\" data-id=\"6ada036\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The above gives a brief and generalised summary of the claims procedure and is not an interpretation of the policy terms and conditions. We would advise that the policy schedule, endorsement, policy wordings and\/or certificate of insurance should be read in conjunction with the above.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-858c0f2 elementor-widget elementor-widget-text-editor\" data-id=\"858c0f2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tDepending on the circumstances of each case, further investigations may be required and there may be a request for further documents. Assistance may also be sought from the policyholder\/insured driver.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Make A Claim Make A Claim We strive to help our policyholders get back to life as quickly and smoothly as possible following an unfortunate event. We strive to help our policyholders get back to life as quickly and smoothly as possible following an unfortunate event. Home \/ Page What type of claim do you [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":2485,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ocean_post_layout":"full-width","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"on","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-2487","page","type-page","status-publish","hentry","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.6 - 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