{"id":12416,"date":"2025-01-22T03:02:02","date_gmt":"2025-01-21T19:02:02","guid":{"rendered":"https:\/\/newcorpdemo-uat.cntaiping.sg\/?post_type=financial-articles&#038;p=12416"},"modified":"2026-04-07T20:37:29","modified_gmt":"2026-04-07T12:37:29","slug":"life-insurance-claim-step","status":"publish","type":"financial-articles","link":"https:\/\/www.sg.cntaiping.com\/en\/financial-articles\/life-insurance-claim-step\/","title":{"rendered":"How To Make A Life Insurance Claim: A Step-by-Step Guide"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12416\" class=\"elementor elementor-12416\" data-elementor-post-type=\"financial-articles\">\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-9d01f2f e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"13009\" data-id=\"9d01f2f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e1b9832 elementor-widget elementor-widget-text-editor\" data-id=\"e1b9832\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tMaking a life insurance claim can be a daunting process during a difficult time. This guide provides a clear, step-by-step approach to help you navigate the process smoothly.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b80488a elementor-widget elementor-widget-heading\" data-id=\"b80488a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 1: Gather the necessary basic information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3f2cbb elementor-widget elementor-widget-text-editor\" data-id=\"a3f2cbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Policy number:<\/strong> Locate the policyowner\u2019s life insurance policy number.<\/li><li><strong>Death certificate:<\/strong> Obtain a certified true copy of the death certificate, which is typically required for processing claims.<\/li><li><strong>Personal identification:<\/strong> Proof of identity of claimant and beneficiary, such as a NRIC or passport.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7e6f8d elementor-widget elementor-widget-heading\" data-id=\"e7e6f8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 2: Review the policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dacef3c elementor-widget elementor-widget-text-editor\" data-id=\"dacef3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Understand the policy coverage:<\/strong>\u00a0Review the terms of the life insurance policy to understand the coverage amount and any specific requirements for filing a claim.<\/li><li><strong>Check for designated beneficiaries:<\/strong>\u00a0This will impact who can file the claim and receive the claim payout.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03159f6 elementor-widget elementor-widget-heading\" data-id=\"03159f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 3: Contact the insurer immediately<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-07e1bec elementor-widget elementor-widget-text-editor\" data-id=\"07e1bec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Reach out promptly:<\/strong>\u00a0To notify them of the policyholder&#8217;s death and initiate the claims process.<\/li><li><strong>Enquire about the claims process:<\/strong>\u00a0Inquire about the specific documents and forms required for filing the claim.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab8e6e elementor-widget elementor-widget-heading\" data-id=\"3ab8e6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 4: Complete the claim forms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4eb810a elementor-widget elementor-widget-text-editor\" data-id=\"4eb810a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Obtain relevant claim forms<\/strong>: Request the necessary claim forms from the insurer, either online or through a Financial Adviser Representative.<\/li><li><strong>Complete the claims forms:<\/strong>\u00a0Carefully complete the claim forms, providing accurate and complete information with any additional documentation requested by the insurer.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a4391ae elementor-widget elementor-widget-heading\" data-id=\"a4391ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 5: Submit the claim and follow up closely<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1482ab elementor-widget elementor-widget-text-editor\" data-id=\"c1482ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Compile required documents:<\/strong>\u00a0Refer to Step 1 and gather all necessary documents required for the claims processing.<\/li><li><strong>Submit the claim:<\/strong>\u00a0Submit the completed claim forms and required documents to the insurer and ensure you keep a duplicate of all submissions for your records.<\/li><li><strong>Stay in touch:<\/strong>\u00a0Regularly check in with the claims department for updates on the status of your claim. Be prepared to provide any additional information they may request.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e4bb02 elementor-widget elementor-widget-heading\" data-id=\"3e4bb02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Step 6: Receive the payout<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18d7d04 elementor-widget elementor-widget-text-editor\" data-id=\"18d7d04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Review the Settlement:<\/strong>\u00a0Once the claim is approved, you will receive the claim payout. Review the settlement details to ensure everything is correct.<\/li><li><strong>Ask about payment options:<\/strong>\u00a0Enquire about how the payout will be made (lump sum, instalments, etc) and discuss any tax implications with a Financial Advisor Representative if necessary.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3fdb3b elementor-widget elementor-widget-text-editor\" data-id=\"b3fdb3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tYou may find out more information on our Life Insurance Claim Requirements <a class=\"txt-link\" href=\"\/en\/claims\/life-insurance\/claims-death-claim\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e432b59 elementor-widget elementor-widget-heading\" data-id=\"e432b59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusion<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9c7946 elementor-widget elementor-widget-text-editor\" data-id=\"b9c7946\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tBy following the steps outlined in this guide, your claims will be processed promptly, allowing you to focus on what truly matters\u2014caring for your loved ones during a challenging time. At China Taiping Singapore, our <a class=\"txt-link\" href=\"\/en\/personal\/life\/\" target=\"_blank\" rel=\"noopener\">life insurance plans<\/a> are designed to provide the financial security and support you need through all of life\u2019s stages. Rest assured, with us, you are in good hands.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Making a life insurance claim can be a daunting process during a difficult time. This guide provides a clear, step-by-step approach to help you navigate the process smoothly. Step 1: Gather the necessary basic information Policy number: Locate the policyowner\u2019s life insurance policy number. Death certificate: Obtain a certified true copy of the death certificate, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"template":"elementor_theme","meta":{"_acf_changed":false,"ocean_post_layout":"full-width","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"on","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","_links_to":"","_links_to_target":""},"class_list":["post-12416","financial-articles","type-financial-articles","status-publish","hentry","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How To Make A Life Insurance Claim: A Step-by-Step Guide<\/title>\n<meta name=\"description\" content=\"Need to file a life insurance claim? 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