src=9396587;type=ctpma0;cat=china0;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;tfua=;npa=;ord=1? Senior Executive, New Business Operations


Our Corporate Careers

Our Corporate Careers

You will play an important role in helping to achieve our vision.

We are looking for committed individuals to take up the challenge and join us in our mission to provide quality and professional services, implement stable and sound risk management, cultivate a harmonious & interactive corporate culture and contribute to society.

Job Description:

  • Ensure new business applications are processed accurately and efficiently within the stipulated service standards and adhere to company guidelines and regulatory requirements.
  • Ensure timely follow up and processing of new business applications and accuracy in policy contract issuance.
  • Assist to monitor the new business submission volume to ensure that there is no backlog.
  • Manage enquiries / complaints and perform service recovery when necessary.
  • Identify inefficient processes and escalate to Head of Underwriting for assessment and improvement.
  • Support launch of new product in terms of system requirements and UAT testing.
  • System related work on projects, production fixes, enhancements (ie. prepare business requirement documents, review functional specification documents and perform UAT testing).
  • Develop and maintain excellent relationships with internal stakeholders, intermediaries and distribution channels.
  • Any other tasks assigned by the company.


  • Diploma or Degree equivalent
  • Having insurance certifications/qualifications and experienced in life insurance core system(s) will be an added advantage
  • Minimum 5 to 6 years of relevant experience in life insurance operations
  • Possess insurance knowledge including life insurance products, underwriting concepts, business and regulatory practices, and processing
  • A team player with good interpersonal skills, strong communication skills and task management skills
  • Computer literacy

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