You will play an important role in helping to achieve our vision.
We are looking for committed individuals to take up the challenge and join us in our mission to provide quality and professional services, implement stable and sound risk management, cultivate a harmonious & interactive corporate culture and contribute to society.
Job Responsibilities:
· To handle all types of motor claims including recovery.
· To gather and analyse information from all sources before claim settlement.
· To ensure all claims are resolved in a fair and reasonable manner in accordance to Company’s claims procedures and guidelines.
· To escalate any suspicious claims for further investigation.
· To manage relationships and expectations of claimants and business associates and if necessary, damage control.
· To review claim files and monitoring recoveries.
· Contribute to projects surrounding departmental initiatives to meet strategic objectives.
· Any other jobs assigned by the Company/HOD/Section Manager.
Requirements:
· Minimum 1 year’s working experience in similar capacity preferred. Candidates without experience can be considered.
· Minimum Diploma holder.
· Customer centric, meticulous and able to work in a fast paced environment.
· Must be able to work independently and as a team.
· Good analytical, communication, negotiation skills.
· Positive working attitude.
· Certificate in Basic Concepts and Principles of Insurance, Commercial General insurance and Personal General Insurance or equivalent preferred, otherwise, confirmation after probation subject to obtaining all certifications.
· Bilingual in English and Mandarin in order to liaise with the English and Mandarin Speaking Associates and also, to negotiate settlement with English and Mandarin speaking solicitors.
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