tr?id=188631522951043&ev=PageView&noscript=1 Assistant Manager, Marine Claims






Job Description:

  • To handle Marine classes of claims.
  • Claim processing including data entry.
  • To gather and analyses information from all sources before claim settlement.
  • To ensure all claims are resolved in fair and reasonable manner.
  • To review claim files and monitoring of recoveries.
  • To provide administrative support to prepare monthly statistics and report.
  • To manage telephone enquiries and attend to walk-in-claimants.
  • To provide claims handling service to clients and business partners.
  • To provide guidance to junior staff.
  • Any other jobs assigned by the Company/HOD/Section Manager.


  • Minimum 5 years’ working experience in similar capacity.
  • Experience with Marine claims handling in an insurance company setting will be an added advantage.
  • Customer centric, meticulous, and able to work in a fast-paced environment.
  • Must be able to work independently and as a team.
  • Good negotiation skills.
  • Positive working attitude
  • Certificate in Commercial General insurance and Personal General Insurance is a requirement.
  • Able to communicate in English and Mandarin in order to liaise with the English and Mandarin Speaking Associates and to negotiate settlement with English and Mandarin speaking solicitors.


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