src=9396587;type=ctpma0;cat=china0;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;tfua=;npa=;ord=1? Executive (Recovery Claims)







Job Description: 

  • Type of recovery needed 

  1. Bond Recovery - the Insured and the Guarantors

  2. Motor Recovery – Section 2 Excess, Subrogation Claims

  3. Others - tortfeasor

  •  To send letters of demand to the parties concerned and close monitoring of the recovery. 
  • Financial and/or site assessment of the debtor is required before recommendation for the next course of action.

  • Monthly reporting to Section Head on the recovery progress.

  • Prepare management reports and ensure that the agreed Key Performance Indicators are met.

  • Handle client, intermediaries, inter-department, and authorities’ enquiries, complaints and feedback.

  • Comply with regulatory and risk management controls, corporate policies, procedure and claims guidelines.

  • Ensure proper claims documentation and procedures are adhered to CTPIS Risk Management & Compliance requirements.

  • Continuously drive process improvement and automation.

  • Support management and any other duties or projects assigned by the Head of Claims Department.



  • Minimum Diploma, PGI and ComGI required. 

  • Experience in debt recovery preferred.

  • Bilingual in English and Chinese (to liaise with English and Chinese speaking associates)


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