As one of our policyholders, you will enjoy a wide range of services provided free by us. Just call the China Taiping Insurance Hotline number operated 7 days a week, 24 hours a day and enjoy services such as:
Pre-trip Information
Provides information on VISA and Vaccination requirements, weather, currency exchange rates, health hazards etc.
Lost Luggage & Lost Passport
Directs you to the appropriate authorities, provides information on the nearest embassy and even interpreting services over the phone.
Emergency Message Transmission
Should you need to send an urgent message home or to anywhere, just call our Hotline number for assistance.
Emergency Medical Assistance
Should you require medical advice abroad, just call our Hotline number and a doctor will provide advice over the phone. Hospital admission, doctor's appointment and monitoring of medical condition can be provided too.
Emergency Evacuation & Repatriation
If in serious medical condition, we can arrange for medical evacuation to the nearest suitable hospital and for repatriation to a Singapore hospital if necessary.
Direct Repatriation
Arrangement can be made for the return of the Insured Person's mortal remains to Insured Person's Country of Origin/Home Country.
Arrangement of Return of Minor Children from Abroad.
Arrangement of Compassionate Visit of Relative or Friend Abroad.
Arrangement of Necessary Hotel Accommodation Abroad Following Evacuation.
Single Trip & Annual Plan
| Section / Coverage (SGD) | Platinum Plan | Executive Plan | Economy Plan |
Section 1  |
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| Accidental Death & Disablement | |||
| <= 70 years | $500,000 | $250,000 | $150,000 |
| >71 to 75 years | $200,000 | $100,000 | $50,000 |
| Child | Not applicable | $100,000 | $50,000 |
| Section 2 |
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| Public Transport Double Cover | |||
| <= 70 years | $1,000,000 | $500,000 | Not Covered |
| >71 to 75 years | $400,000 | $200,000 | |
| Child | Not Applicable | $200,000 | |
| Section 3 |
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| Medical Expenses Incurred Overseas (incl. expenses incurred for treatment by a Chiropractor &/or Chinese Physician ($30 per visit up to a maximum $500/- per insured per trip)) | |||
| <= 70 years | $500,000 | $350,000 | $250,000 |
| >71 to 75 years | $250,000 | $200,000 | $100,000 |
| Child | Not Applicable | $1,000,000 in aggregate | $500,000 in aggregate |
| Section 4 | |||
| Follow up Medical Expenses Incurred Upon Return to Singapore after an accident / sickness overseas | |||
| <= 70 years | $50,000 | $35,000 | $25,000 |
| >71 to 75 years | $25,000 | $20,000 | $10,000 |
| Per Family | Not Applicable | $100,000 | $50,000 |
| Section 5 | |||
| Emergency Medical Evacuation & Repatriation | |||
| <= 70 years | $1,500,000 | $1,500,000 | $1,500,000 |
| >71 to 75 years | $250,000 | $250,000 | $100,000 |
| Per Family | Not Covered | $1,500,000 in aggregate | $1,500,000 in aggregate |
| Section 6 | |||
| Direct Repatriation | $50,000 | $30,000 | $15,000 |
| Section 7 | |||
| Hospital Allowance | $50,000 ($200 per day up to a max 250 days) |
$30,000 ($200 per day up to a max 150 days) |
$10,000 ($200 per day up to a max 50 days) |
| Section 8 | |||
| Return of Minor | Not Applicable | $5,000 | $4,000 |
| Section 9 | |||
| Compassionate Visit by Relative or Friend | $8,000 | $5,000 | $4,000 |
| Section 10 |
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| Hospital Visitation | $15,000 (Insured must be hospitalized for more than 5 days) |
$10,000 (Insured must be hospitalized for more than 5 days) |
$5,000 (Insured must be hospitalized for more than 5 days) |
| Section 11 |
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| Travel Cancellation (within 60 days) | $15,000 | $10,000 | $5,000 |
| Section 12 |
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| Travel Postponement (within 60 days) | $2,500 | $1,000 | $500 |
| Section 13 | |||
| Travel Curtailment (including Aircraft Hijacking) | $15,000 | 10,000 | $5,000 |
| Section 14 |
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| Loss or Damage to Baggage & Personal Effects | $8,000 ($500 per item) | $5,000 ($500 per item) | $4,000 ($500 per item) |
| Loss or Damage to Laptop Cover | $1,250 | $1,000 | Not Covered |
| Section 15 |
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| Baggage Delay (cash benefits of up to$100/- for full 6 consecutive hours of delay in Singapore) |
$1,600 ($200 for every full 6 consecutive hrs of delay whilst overseas) |
$1,000 ($200 for every full 6 consecutive hrs of delay whilst overseas) |
$1,000 ($200 for every full 8 consecutive hrs of delay whilst overseas) |
| Section 16 | |||
| Loss of or Damage to Golf Equipment | $750 | $500 | Not Covered |
| Section 17 |
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| Loss of Travel Documents | $5,000 | $5,000 | $3,000 |
| Section 18 | |||
| Loss of Cash | $500 | $300 | $300 |
| Section 19 |
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| Travel Delay (cash benefits of up to$100/- for full 6 consecutive hours of delay in Singapore) |
$1,600 ($100 for every full 6 consecutive hrs of delay) |
$1,000 ($100 for every full 6 consecutive hrs of delay) |
$1,000 ($100 for every full 6 consecutive hrs of delay) |
| Section 20 |
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| Travel Misconnection | $500 (within 6 consecutive hours upon arrival) |
$200 (within 6 consecutive hours upon arrival) |
$200 (within 6 consecutive hours upon arrival) |
| Section 21 | |||
| Personal Liability Cover | $1 million | $750,000 | $500,000 |
| Section 22 | |||
| Home Protection | $5,000 | $5,000 | $5,000 |
| Section 23 |
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| Rental Vehicle Excess | $1,000 | $750 | $250 |
| Section 24 | |||
| Pet Expenses | $500 ($50 for every full 6 consecutive hours) |
$250 ($50 for every full 6 consecutive hours) |
Not Covered |
| Section 25 | |||
| Terrorism Cover | |||
| <= 70 years | $500,000 | $250,000 | $150,000 |
| 71 to 75 years | $150,000 | $100,000 | $50,000 |
| Child | Not Applicable | $30,000 | $25,000 |
Section 26  |
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| Flight Overbooking | Max. $120 for full 6 consecutive hours of delay | Max. $120 for full 6 consecutive hours of delay | Max. $120 for full 6 consecutive hours of delay |
| Section 27 |
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| Travel Diversion | $100 for every full 6 consecutive hours of delay Max. limit $1,000 |
$100 for every full 6 consecutive hours of delay Max. limit $1,000 |
$100 for every full 6 consecutive hours of delay Max. limit $1,000 |
| Section 28 |
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| Child Education Grant (Max. 4 children) |
$8,000 Per Child |
$5,000 Per Child |
Not Covered |
| Section 29 |
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| Automatic Extension of Period of Insurance (without additional premium) | Conveyance - up to 14 days Bodily injury / Illness / quarantine - up to 30 days |
Conveyance - up to 14 days Bodily injury / Illness / quarantine - up to 30 days |
Conveyance - up to 14 days Bodily injury / Illness / quarantine - up to 30 days |
| Section 30 |
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| Quarantine Allowance for Infectious Diseases upon return to Singapore | $100 per day up to 5 days |
$100 per day up to 5 days $1,000 in Aggregate for Family Plan |
$50 per day up to 5 days $1,000 in Aggregate for Family Plan |
| Section 31 |
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| Entertainment Ticket Protection Benefit | $500 | $300 | $150 |
| Section 32 |
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| Credit Card Fraud | Up to $1,000 | Up to $1,000 | Up to $1,000 |
| Section 33 |
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| Financial Collapse of Licenced Tour Operators | $13,000 | $8,000 | $5,000 |
Can I call or purchase from your website to effect Travel Safe Insurance coverage if I have overlooked to buy one prior to my departure?
No. All Travel Safe Insurance policies must be purchased before the commencement of trip.
How do you define a family?
- For Single Trip coverage, 1 or 2 adults plus any number of children. The 2 adults need not be related but each child must be related to either one of the insured adults
- For Annual coverage, it must be legally married couple plus any number of children. Each child must be accompanied by either one of insured adults under this plan for any trips made during the policy period.
- Children under any Family Plan throughout the policy period must be unemployed, not married, under 18 years of age or 25 years old if studying in a recognised institute of higher learning
If my child is a tertiary student and he is going for a leisure trip with his friends, can he purchase an Individual plan for himself?
Any child defined as above applying for an individual policy is only limited to Economy Travel Plan.
What is your maximum number of days allowed for Single Trip & Annual Plan?
- Single Trip Coverage: Maximum period of each insured's trip is 182 days.
- Annual Plan Coverage: The insured will be covered for an unlimited number of trips made during the policy period. The maximum period of each insured trip is 90 days.
Is there any refund of premium if I cancel my Travel Safe Insurance after the purchase?
- Single Trip Plan: No refund allowed once the policy has been issued.
- Annual Plan: Refund is subject to short period if policy is cancelled less than 6 months. No refund is allowed if cancellation exceeds 6 months.
Main Exclusions
- War and kindred risks
- Nuclear Hazards
- Self inflicted injury or illness
- Alcoholism or drug abuse
- Poisonous biological or chemical materials
- AIDS or AIDS related complex
- Pre-existing medical conditions
- Hazardous or professional sports
Questions Relating to other Products?
Visit our FAQ section.
