Please submit the claim form together with the following documents within 30 days of the occurrence:
- Original Hospital Inpatient Invoice / Receipt
- Medical Report
- A copy of NRIC / Employment Pass / Special Pass / Work Pass
- A copy of Passport (for Insured Person chooses to seek treatment aboard )
- A copy of Death Certificate (if applicable)
- A copy of the Inpatient Discharge Summary given to patient upon discharge
The above gives a brief and generalised summary of the claims procedure and is not an interpretation of the policy terms and conditions. We would advise that the policy schedule, endorsement, policy jacket and/or certificate of insurance should be read in conjunction with the above.
Depending on the circumstances of each case, further investigations may be required and there may be a request for further documents. Assistance may also be sought from the policyholder.