Please submit the claim form together with the following documents within 30 days of the occurrence:
- Original Hospital Inpatient Invoice / Receipt
- A copy of Work Permit
- A copy of Death Certificate (if applicable)
- A copy of the Inpatient Discharge Summary given to patient upon discharge
This policy covers treatment at Singapore Government Restructured Hospitals (SGRH) only. SGRH refers to Singapore General Hospital, KK Women's and Children's Hospital, Tan Tock Seng Hospital, Alexandra Hospital, Changi General Hospital, National University Hospital and Khoo Teck Puat Hospital only.
The above gives a brief and generalised summary of the claims procedure and is not an interpretation of the policy terms and conditions. We would advise that the policy schedule, endorsement, policy jacket and/or certificate of insurance should be read in conjunction with the above.
Depending on the circumstances of each case, further investigations may be required and there may be a request for further documents. Assistance may also be sought from the policyholder.